Frequently Asked Questions (FAQ)
Help and Answers
Frequently Asked Questions
What is the purchasing process for ALPOS A300? +
The first step to purchasing the ALPOS A300 cash system is filling out the form on www.ALPOS.lv
. After receiving the application, an invoice will be sent out. After the invoice payment, you will be able to start working with ALPOS A300 within 2 – 3 business days.
How to register a cash system in SRS (VID) EDS? +
The maintenance service independently submits the information about the new cash system to EDS. After that, the user logs into their SRS (VID) EDS profile, updates and confirms the information submitted by the maintenance service, following the instructions we prepared in the contact section.
What is included in the implementation of ALPOS A3000? +
The implementation fee includes the following services:
• Preparing the equipment for operation;
• Preparing the document package;
• Sealing with strict accountability seals;
• Full training at the service center;
• Registration actions in EDS.
• Preparing the equipment for operation;
• Preparing the document package;
• Sealing with strict accountability seals;
• Full training at the service center;
• Registration actions in EDS.
Does ALPOS work without an internet connection? +
Yes, the system features an offline mode. The cash system will continue to operate fully and print receipts, and all data will be automatically synchronized with the management system as soon as an internet connection is established.
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